2022 eCommerce Trends

Meet the panellists

Serene Albermani

Account Executive
DHL Express Australia

With over five years' experience in the express logistics industry, Serene has a passion for building relationships and devising appropriate, tailored solutions for supply chain management. She works with customers big and small to help them build and retain customer growth.

Founded in 1969, DHL has grown to become the global leader in the logistics industry. It specialises in international shipping, courier services and transportation, with 400,000 people in over 220 countries and territories to help businesses cross borders, reach new markets and grow.

Tristan Miller

Partner Manager
Shopify Plus

As a Shopify Partner Manager in APAC for over three years, Tristan works directly with Shopify Plus Partners to make commerce better for everyone. He is also a motivational keynote speaker, inspiring others to take on the world.

Shopify powers 1.7M businesses worldwide, growing from 5 preople in a coffee shop to over 5,000 staff across the globe. It offers all the tools and services you need to start, run and grow your business.

James Dihardjo

Co-founder
MerchantSpring

James Dihardjo is co-founder of MerchantSpring and has been part of the eCommerce space in Australia since the early days. James is obsessed with providing industry leading eCommerce analytics to eCommerce service providers and sellers all over the world.

Founded in Melbourne, MerchantSpring is a leading multi-channel analytics dashboard that connects to over 100 eCommerce marketplaces globally. MerchantSpring is used by thousands of service providers and sellers around the world that rely on the cross-platform analytics to help them continuously drive sales and improve store performance.

Scott Ni

Senior Director, Strategy & Operations
Alibaba Group
(Australia & NZ)

A 21-year veteran with Alibaba Group, Scott Ni joined the company in April 2000 and has held key leadership roles in sales, marketing and marketplace operations. He spearheaded the globalisation of Alibaba.com in India from 2008 to 2010 and from 2012 to 2014, he led the transformation of Taobao University, Alibaba’s flagship training and development platform. Prior to his current role in the Alibaba Australia and New Zealand office, Scott served in Alibaba Strategic Investment and led the integration of major M&As, including Lazada and Youku.

Alibaba Group's mission is to make it easy to business anywhere. It enables businesses to transform the way they market, sell and operate and to improve their efficiencies. The company comprises of commerce, cloud computing, digital media and entertainment and innovation initiatives.

John O'Loghlen

Regional Director
Ant Group

John joined Ant Group in 2018 as the Director of Alipay Australia & New Zealand. He became Regional Director of Ant Group in 2020 to support Alipay and WorldFirst developments, bringing strong cross-border trading experience and knowledge. Before relocating to Sydney in 2014, he co-founded a leading gourmet pizza chain in China, led Domino Pizza International's Asian business and served as a New Zealand Trade & Enterprise advisor. Prior to this John had a career with Goldman Sachs Investment Banking Division in the UK, US and China.

Formally established in 2014, Ant Group is an innovative technology company that aims to bring inclusive benefits and sustainable services to the world. It strives to enable all consumers and small businesses to have equal access to financial and other services through technology.

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