Firm orders explained
A firm order allows you to instruct us to execute a transaction on your behalf at a rate of your choosing – you’re basically giving us a watching brief and the power to act at just the right time.
The beauty of a firm order is that we can execute your transfer the moment we can secure your currency at the agreed rate – 24 hours a day, 7 days a week.
Why choose us for your firm orders?
Fast, secure transfers
We’ll get your money there fast – in most cases on the same day or next working day.
Great FX rates
Great rates with no hidden FX fees, you’ll always know exactly what you’re paying.
Excellent customer service
Our dedicated relationship managers are available to assist you over the phone, via email or through live chat
How it works
Decide target level(s) and expiry time/date.
Call our relationship management team to place a firm order. The relationship management team will contact you when the firm order fills and/or expires.
Call to find out more on +65 6805 4370
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We're here to help
- 24/5 customer service via live chat online and over the phone.
- Dedicated relationship management team.
- Ask us anything – we’re happy to help or we’ll suggest someone who can.
- Rated excellent on Seedly and Trustpilot.